Senior Customer Lead, Defence

Overview

The Senior Customer Lead for the Defence sector is responsible for developing and maintaining strong relationships with key stakeholders in governmental and military organizations. This role requires a deep understanding of customer needs and the ability to align those with product offerings.

Responsibilities

• Lead Account Management: Oversee the management of strategic accounts within the Defence sector.
• Relationship Building: Cultivate strong relationships with senior military and government officials.
• Product Development Support: Provide feedback to the product development team based on customer insights.

Qualifications

• Bachelor's degree in Business, Engineering, or related field.
• Minimum of 5 years of experience in a customer-facing role, preferably in defence or a related industry.
• Strong communication and negotiation skills.

Skills

• Knowledge of defence procurement processes.
• Ability to analyze market trends and customer needs.
• Proficient in CRM software and Microsoft Office Suite.

For more information on this role, please reach out directly to our HR department.